CPS Pool Operator (New)

ATTENTION: You are purchasing an EMPLOYEE DISCOUNTED TICKET. TERMS AND CONDITIONS APPLY

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This ticket is offered at a discounted price for American Pool Employees. The current price of the ticket reflects an agreement to work a minimum of 175 during the 2024 pool season. If the minimum hour threshold is not met by September 2nd, 2024, employee will be responsible for the difference between ticket purchase price and the full cost of the lifeguarding class. The cost for the lifeguarding class for non-employees of American Pool is $100.00. 

Course Cancellation Policies

Low Enrollment

For any scheduled course (Prerequisite, Lifeguard Full/ Review, and Pool Operator) to run there must be a minimum of 5 participants attending. Therefore, American Pool reserves the right to cancel any course that does not meet the minimum number of participants. In the event a class is cancelled due to low enrollment, any student in said course will be able to transfer to the next available course free of additional charge. 

Weather Cancellation

If a class is cancelled due to weather conditions any student in an affected course will be able to transfer to the next available course from additional charges.

Participant Cancelation

If a student cancels 2 weeks or more before the start day of the course the student will receive a full refund MINUS a $25.00 processing fee. If a student cancels less than 2 weeks before the start day of the course a refund will not be given, but you can apply your payment toward a future course with a $35.00 transfer fee. If a student “No-Shows” to a course, a refund will not be given  Please review our No-Show Policy below for more details. Calling the facility of the course to cancel is not the proper procedure to cancel and will not be honored for a refund to be issued.  In order to cancel enrollment in a course please email aprecruit@americanpool.com. You will need to provide your name, reliable phone number, course information and home address.  Refunds, minus the $25.00 processing fee will either be credited to the original payment method, or (if the original payment were in cash) a check will be sent to your home address approximately 3-4 weeks after the cancellation was initiated. 

Rescheduling A  Course

If a student wishes to reschedule their course they must notify American Pool 72 hours prior to the start of the course.  A transfer fee of $35.00 is due immediately to be rescheduled for another course. If you are rescheduling due to an emergency you will need to contact American Pool before the start time and day of the course. Please be prepared to send a doctor’s note/ obituary/ or any other appropriate documentation to reschedule without a transfer fee; these will be dealt with on a case by case basis. Please contact aprecruit@americanpool.com to initiate rescheduling a course. 

Attendance Policies For Courses

Any student registered for a course must arrive on time and be present for the entire duration of the course. If a student arrives more than 15 minutes after the scheduled start time of the course they may be denied entry to the course. If a student arrives more than 15 minutes late to a course and is denied entry they must pay a processing fee of $35.00 to be rescheduled into another course.

Failing Any Portion of a Course

If a student fails any skill requirement of the class, one free retake of the entire class will be offered for a future course at no charge. Only one additional attempt will be provided.  Failing to show (a NO SHOW) does not qualify.

No Show Policy

If a student “No-Shows” to a course, NO refund will be given. If a student shows up more than an hour late to a course, it is also considered a No Show. The student must pay for another course in full; American Pool will not transfer the prior course payment to another course if a student No Shows. No exceptions will be made on this policy.

Registration and Payment for American Pool Courses is considered acknowledgment and agreement to the above mentioned policies and procedures.  Any questions should be directed to aprecruit@americanpool.com 

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